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Tuesday, 07 September 2010  
 
 
 
 
 
 
 

Event: '"Performance Management: The Performance Review Process"'

Soft Skills Seminars
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Date: Wednesday, September 29, 2010 At 09:00:00 AM
Contact Info:
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Cost: $550.00/person

How You Will Benefit:
  •  Recognize the importance of having a performance   appraisal process for employee.
  • Understand how to work with employees to set performance standards and goals.
  • Develop skills in observing and giving feedback, listening and asking questions, for improved performance.
  • Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
  • Develop strategies for managing employee performance
  
What You Will Cover: 
  • The importance of performance appraisals
  • How to avoid stereotyping
  • Developing standards and goals
  • Documenting performance
  • Performance feedback and coaching
  • Developing an interview format
  • The appraisal as a two-way process
  • Managing employee performance
  • How to fire someone
  • Accepting criticism