The Balanced Scorecard tool and its related components will help your organization identify, document, plan, and execute a balanced strategic mission. It will also help your organization evaluate and revise its strategic execution.

This one-day course is based on the principle that using the balanced scorecard, an organization monitors both its current performance (finance, customer satisfaction, and business process results) and its efforts to improve processes, motivate and educate employees, and enhance information systems—its ability to learn and improve

Course Outline

  • What is Performance Management?
  • Performance Management System Goals
  • The Balanced Scorecard Methodology
  • The Four Perspectives of the Balanced Scorecard
  • Implementing a Balanced Scorecard
  • Developing Performance Objectives, Measures, and Goals
  • Monitoring Performance


One (1) Day


EC$ 400.00/person


Wed. 19th August 2020

Course Curriculum

No curriculum found !
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