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Duration: 30 hrs


Recommended Prerequisites

No prerequisites are required for this course.


Course Overview

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. Understanding others helps us to understand ourselves and to manage the people that we work with. We will explore problems, solutions, and strategies to help overcome issues of the generation gap.


Learning Objectives

  • Identify where the generation gap issue surfaces, and the impact it has on the modern workforce
  • Describe and apply language that is specific to each generation currently in the workplace
  • Explore organization strategies that overcome gap issues
  • Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap


Course Outline


  1. Course Overview
  2. History in Brief
  • How It Came To Be
  • Unique, Yet Similar
  1. Finding Common Ground
  • Common Ground
  • What’s the Underlying Issue?
  1. Silents, Boomers, Xers, Y’s, and Millennials
  • Speaking Across Generations
  • Exploring the Generations’ Times
  1. Recruiting that Bridges the Gap
  • Recruiting is an Adventure!
  • Benefiting the Masses
  1. Pre-Assignment Review
  • How About This for a Gap?
  • Generalizations
  1. Creative Solutions
  • Knowing What You Want
  • Having It All
  1. The Value of Planning
  • Succession Planning in a Nutshell
  • Coaching and Mentoring
  1. Developing Targeted Retention Strategies
  • Retention Considerations
  • Pulling Things Together
  1. What We Really Want
  • Filling in the Gaps
  • What’s the Plan?
  1. Personal Action Plan
  2. Recommended Reading List
  3. Post-Course Assessment