{"id":1135,"date":"2019-01-21T15:48:22","date_gmt":"2019-01-21T15:48:22","guid":{"rendered":"https:\/\/celestialsdc.com\/courses\/product\/conflict-resolution-getting-along-in-the-workplace\/"},"modified":"2019-01-21T15:48:22","modified_gmt":"2019-01-21T15:48:22","slug":"conflict-resolution-getting-along-in-the-workplace","status":"publish","type":"product","link":"https:\/\/celestialsdc.com\/courses\/product\/conflict-resolution-getting-along-in-the-workplace\/","title":{"rendered":"Conflict Resolution &#8211; Getting Along in the Workplace"},"content":{"rendered":"<p>This one-day course will give participants the tools that will help them resolve conflict successfully and produce a win-win outcome.<\/p>\n<p><strong>Course Outline<\/strong><\/p>\n<ul>\n<li>Defining conflict and types of conflict<\/li>\n<li>Spontaneous and reflective action<\/li>\n<li>The Johari window<\/li>\n<li>Stages of conflict<\/li>\n<li>The role of communication in conflict resolution (including information on active listening, paraphrasing, asking questions, and body language)<\/li>\n<li>The conflict\/opportunity test<\/li>\n<li>Conflict and its resolution<\/li>\n<li>Helping others through conflict<\/li>\n<\/ul>\n<p><strong>Investment<\/strong><\/p>\n<p>EC$ 400.00\/person<\/p>\n<p><strong>Date<\/strong><\/p>\n<p>Wed. 3<sup>rd<\/sup> April<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This one-day course will give participants the tools that will help them resolve conflict successfully and produce a win-win outcome. &hellip;<\/p>\n","protected":false},"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"pmpro_default_level":0,"_vibebp_attr":"","_vibebp_dimensions":"","_vibebp_responsive_height":"","_vibebp_accordion_ie_support":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"product_cat":[],"product_tag":[],"_links":{"self":[{"href":"https:\/\/celestialsdc.com\/courses\/wp-json\/wp\/v2\/product\/1135"}],"collection":[{"href":"https:\/\/celestialsdc.com\/courses\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/celestialsdc.com\/courses\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/celestialsdc.com\/courses\/wp-json\/wp\/v2\/comments?post=1135"}],"wp:attachment":[{"href":"https:\/\/celestialsdc.com\/courses\/wp-json\/wp\/v2\/media?parent=1135"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/celestialsdc.com\/courses\/wp-json\/wp\/v2\/product_cat?post=1135"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/celestialsdc.com\/courses\/wp-json\/wp\/v2\/product_tag?post=1135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}