Learning Centre & Events
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Learning Centre & Events

The CSDC advantage is that we can meet organisations where they are, with a subject range that is responsive to the demands of a growingly competitive marketplace. Our learning opportunities cater to the convenience of our clients. They can be accessed through pre-scheduled, pre-advertised, full-time classroom sessions, through client-commissioned customized workshops and retreats, and via online learning short term and distance learning programs.

Subscribe to an upcoming training event from this year’s training calendar (hyperlink). To book a customized package, browse our catalogue to search out the areas of knowledge, skill or competencies you need to develop, to equip promising team members poised for upward mobility within the organization, or to enhance marketability.


Organisations & Teams

Balance Scorecard Basics: Organisations are awakening to the reality that success cannot only be measured in dollars and cents. Intangible assets can make up a huge portion of a company’s wealth. We need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! (Download a brochure)


Budgets and Managing Money: For managers in today’s business world, it’s essential to have a working knowledge of finance. If you don’t have training or a background in finance, you may be at a disadvantage as you sit around the management table. (Download a brochure)


Building Self Esteem and Assertiveness Skills: Healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself.. (Download a brochure)


Business Ethics for the office: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right to one person, may seem appalling to another. This workshop will help you define your ethical framework to make solving those ethical dilemmas easier. (Click to download a brochure)


Change Management: Change excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation… (Click to download a brochure)


Developing KPI’s: Performance measurement is failing organisations worldwide. The lack of understanding of performance measures has led most monitoring and reporting of measures to fail, including balanced scorecard initiatives. Discover a practical methodology that helps organisations to rediscover their critical success factors and underpinning key performance indicators. (Download a brochure)


Employee Accountability: Organizations which promote accountability are more successful and more productive. In this workshop, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others. (Download a brochure)


Employee Dispute Resolution: Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalized procedure to ask, consider, and resolve just these sorts of questions. (Download a brochure)



Inventory Management: No business can survive very long without an effective program of controls. Like many other things that depend on human interpretation, “control” means different things to different individuals. This introductory workshop is for. (Download a brochure)


Team Building: Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? (Download a brochure)



Professional/ Self Development Options

Our diverse professional development menu is reflective of the diverse skillset of our team of associates. Our calendar of retreats and seminars are specifically designed to unlock and unleash the potential of every individual.


Entrepreneurship 101: (Hyperlink taking them to more information on the courses) Millions of people around the world are living that dream and running their own business. This three-day course will teach you the basics of entrepreneurship. You’ll consider if entrepreneurship is right for you and learn the basic steps of creating your own business. (Download a brochure)


Coaching and Mentoring: Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation. (Download a brochure)


Getting Stuff Done – Personal Development Boot-camp: Why are there so many different organisational systems and time management methods out there? The answer is simple: it’s like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you. Over the course of this two-day workshop, we will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life! (Download a brochure)


Personal Branding: This course is a two-day exploration about the type of impact we want to have in life and work. Participants will consider and define the influence that they can have on their life and work. They will also learn skills for success and how to create those circumstances. (Download a brochure)


 Professionalism and Work Ethics: Work ethics and Professionalism are two important features in any business environment. Businesses often use professionalism to help them establish a good reputation in the business environment. Businesses that treat each customer in a Professional manner and display a strong work ethic when completing business transactions or responsibilities can assist in enhancing the quality of a customer’s experience and thus create customer loyalty. (Download a brochure)


Time Management and Decision Making: Time is money, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done.  (Download a brochure)



Public Speaking – Presentation Survival School: A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two-day workshop, you will master the skills that will make you a better speaker and presenter. (Download a brochure)