Softskills

The true measure of soft skills development, is its’ ripple effect. One small change in the behavior of one team member can impact productivity and efficiency across an entire unit. CSDC’s Training Courses provide unique opportunities to learn tested principles and apply them to the everyday work/ life context. We offer custom learning solutions for both the classroom and e-learning environment.

We are specialist trainers in Customer Service, Leadership Skills, Performance Management, Change Management, Team Building,  Emotional Intelligence, Delegation, Building Self Esteem, Human Resource Management techniques. Our self –development offerings also include one-on-one life coaching. Our menu of services naturally include design and facilitate staff retreats adapted to client-determined themes, as well as  motivational presentations to work groups, teams, sporting and other organisations.    Click for a synopsis of our key areas of focus and contact us to custom design your package.

Business Skills

Training designed to help employees perform professionally within an organisation.

Specialised Business Skills

Professional and detailed training, to develop specific business expertise in the fields of Business Process Management, Project Management and Business Finance

Interpersonal Skills

Training that develop employees to work well within a team, and their ability to communicate effectively with colleagues and customers

Intrapersonal Skills

Training designed to develop emotional intelligence, thereby enhancing the ability to know, understand and manage their own emotions.

Supervisory and Leadership Skills

Training aimed at creating effective supervisors and leaders in order to improve employee motivation, increase organisational performance, and communicate expectations.

Customer Service

Training providing staff with the knowledge, skills and competencies to effectively improve customer service and customer satisfaction

Business Essentials

Training aimed at developing employees, with limited business exposure, how to function in an office environment.

Human Resources

Training aimed at helping you learn the skills you need to improve your human resources management.