This supervisory workshop was very relevant to our modern era. Our course covered areas such as: 1. Adjusting to your role as a supervisor 2. A Supervisor’s responsibilities 3. Making Plans 4. Setting Goals 5. Defining Leadership 6. The situational Leadership Model 7. What’s your Type? How About Mine? 8. Team Building Tips 9. Developing a High Performing Team 10. Communication skills 11. Motivating Employees 12. Orientation and Onboarding 13. Training Tips and Tricks 14. Providing Feedback 15. Doing Delegation Right 16. Dealing with Conflict 17. Managing disciplinary Issues What stayed with me in this workshop was understanding primarily, who I am. This was when we had the brain colour – quiz exercise. Also how we identified our characteristics and preferences / the meaning of having a number. I understood that I possess a type “B” temperament which relates to being (An Authentic Idealist). This made me appreciate and understand people for who they are and how we are able to connect with each other. We are all made differently in the eyes of God and we must learn to work with people. We all have preferences in the manner we do things. We all have a range of temperaments. What’s most important is the strength of having some people attend to facts and figures, while others appeal to emotions and spontaneity. It’s the blend, the presence of different temperaments within a multitude of strengths, which keeps our world fascinating. Leadership is commissioning people’s worth and greatness. When the core values of this organization are held in high integrity and ethical standards, we are then able to hold our heads high in all our dealings, we then find it easier to mix with people of various temperaments. IT IS OFTEN SAID “It takes a workforce that is up to date on the latest skills and competences to help your organization’s drive - in innovation- and stay ahead of the competition.” Looking back, this workshop brought a sense of comradery. We sought God’s intervention before we began. We engaged in various exercises which made us think, like brain teasers etc. It all made us understand that life is made up of small pleasures. It was truly a wonderful and practical workshop. I want to thank our Human Resource personnel and Mrs. Deterville for bringing this workshop to fruition. Thank You!
I was very comfortable with the pace of the program. We examined related issues in our organisation and came up with workable solutions on a number of issues. Course content is highly relevant to targeted employees. Delivery was excellent. The interactive approach proves very effective. The Ice Breakers and activities use. Were very effective in keeping me focus, loved the fact that they all linked to the topic being discussed.
The facilitator has an excellent way on conducting workshops she should be recommended to conduct another one. Great interaction, open discussions, Group work, lots of stories to incorporate the motive. I enjoyed and learnt a lot. Really got me thinking.
Will help you with your Self Development and become a better Supervisor. Should be longer, more employees should be exposed to some of the information given. I need to inform my managers of the importance to change the way performance appraisals are done.
We need to share good training workshops with our team members to help them grow. More training like this is needed for our personal life, and for our family to see the change in me.
I do not think that anything needs improving. I especially loved the interactive exercise.
To put into action what was taught with reference to solutions. Great workshop with a lot of information.
The facilitator was able to explain in depth and the interaction of all trainees was very good. The quality of the training was excellent.
Training is a big investment that you do not trust to just anyone. When we decided to have customer service training for our company, we chose Celestial Development Centre. They were accommodating and professional and their facilitators came with years of hands on experience and as a result were able to relate to all staff, providing interactive sessions with real work application. We have seen the benefit of this training and would recommend them unreservedly for your training needs.
The workshop was exciting, interactive, never boring; every section or subject had my attention. The sessions were so coordinated/well planned that we were not allow to succumb to “lethargy” after lunch. The trainer was knowledgeable and the material used helped me to understand the basic concepts of supervising. I understood the importance of my role as a leader and motivator. I left the workshop reenergized and focused to help my teammates meet their targets to assist in the overall achievement of my company’s goal. One of the best workshops that I have attended on supervising! Any new supervisor or existing supervisor should consider doing the workshop with Celestial. I would recommend Celestial Development’s A B C of Supervising workshop.
I have done a few training sessions with Celestial Self Development Centre and from the very first session, I saw the trainer was knowledgeable and knew exactly how to present the topics for easy learning and also to capture persons’ attention to stay focused. The staff is friendly and caring. The centre really cares about the development of persons both in the field of spiritual and personal development. Apart from the learning aspect, they also caters for the needs of persons who would want to take stress of planning weddings, anniversary, birthdays etc., or finding the perfect gift for any occasion. I highly encourage anyone considering enrolling their staff in training or require personal training in any area or need help to planning any of the above occasions to check-out Celestial Self Development Centre. It is definitely the place to go for any occasion they can make it happen for you.
The course was insightful and artfully done, underlying the fact that people are the heart beat of a business. It made us aware that as supervisors our duty is to encourage, develop and mentor those who have become our responsibility in addition to securing productivity. Mrs. Deterville did a marvelous job of breaking down and getting to the essence of the many theories concerning management and leadership and relating it to the everyday aspects of working and dealing with employees and coworkers. I look forward to attending future classes and will definitely recommend Celestial Self Development Centre to anybody looking to develop their human talent and affect change in their business.
The training was very informative, a learning experience and that they would learn a lot about it and can put it to practice. I learnt that customer service is not with one department but with all departments working together to contribute quality service.