• No products in the cart.

Duration: 30 hrs

Recommended Prerequisites

No prerequisites are required for this course.


Course Overview

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.


Learning Objectives

  • Understand the value of meetings as a management tool
  • Recognize the critical planning step that makes meeting time more effective
  • Identify process tools that can help create an open and safe forum for discussion
  • Develop and practice techniques for handling counterproductive behaviors


Course Outline


  1. Course Overview
  2. The Basics for Effective Meetings
  3. The Best and Worst of Meetings
  4. Holding Productive Meetings
  • Keys to Productivity
  • Case Study
  1. Preparing for Meetings
  2. Agendas
  • Setting an Agenda
  • In Order
  1. Setting the Place
  2. Leading a Meeting
  • Functions of a Leader
  • Making Connections
  • Your Role as Group Leader
  1. Process and Content
  • Defining Process and Content
  • Rules of Work
  • Meeting Styles
  • Facilitation Skills
  1. How to Control a Meeting
  • Dealing with Difficult People
  • Mix and Match
  1. A Plan for Success
  2. Personal Action Plan
  3. Recommended Reading List
  4. Post-Course Assessment

Course Curriculum

No curriculum found !