In this one-day workshop, participants will learn how to turn difficult situations into opportunities for growth.
Course Outline
- Conflict as communication
- Benefits of confrontation
- Preventing problems
- Getting focused
- Dealing with anger (yours and others)
- Dealing with problems
- The three step conflict resolution model
- Changing yourself
- Why don’t people do what they are supposed to?
- De-stress options to use when things get ugly
Duration
One (1) Day
Investment
EC$ 400.00/person
Date
Wed. 6th November
