In this one-day workshop, participants will learn how to turn difficult situations into opportunities for growth.

Course Outline

• Conflict as communication
• Benefits of confrontation
• Preventing problems
• Getting focused
• Dealing with anger (yours and others)
• Dealing with problems
• The three step conflict resolution model
• Changing yourself
• Why don’t people do what they are supposed to?
• De-stress options to use when things get ugly

Duration

One (1) Day

Investment

EC$ 400.00/person

Date

Wed. 6^th November